Payment Instructions and Mailing Address are to the Left.
RealManage's Mailing Address for other than payments:
P.O. Box 803555
Dallas, TX 75380-3555
RealManage's Physical Address:
6400 International Parkway, Suite 1000
Plano, TX 75093
WAYS TO PAY
We encourage you to pay by e-check (ACH) or mailed check to avoid a $14.95 credit card/debit card processing fee.
Mail a Check - Please make check payable to: Park Glen Neighborhood Association, Inc. and mail your check to: Park Glen Neighborhood Association c/o RealManage 2633 McKinney Ave #130-502 Dallas, TX 75204-2581
To ensure that your check is applied appropriately, please enclose a printout of your account statement or note your property address and (if you know it) your account number.
Call RealManage to pay by E-check (ACH) or Credit/Debit Card - Call RealManage at 1-866-473-2573.
Online payment by E-check (ACH) or Credit/Debit card - go to www.RealManage.com, then click on “Resident Portal”. From there you can either:
register for an account: click on “Don’t have an account”, then create an account using your account number and the "check digit" (both shown on your statement), then select “Make a One-Time Payment.”
make a quick payment without logging in or setting up an account by clicking on “Make a Payment”, then entering your account number.
We encourage you to pay by e-check (ACH) or mailed check to avoid a $14.95 credit card/debit card fee.
Bills were mailed to homeowners at the end of August for the $66 annual HOA assessment (dues) for the fiscal year 10/1/17 through 9/30/18, plus any unpaid previous amounts. Payment is due October 1 to avoid finance charges and late fees. We do not send bills to mortgage companies, as most mortgage companies will not pay HOA dues out of escrow accounts.
If you have questions about your bill or the balance, please contact the Association Treasurer by clicking here or e-mailing PGNARussell@gmail.com.
To get a copy of your statement, correct your address, or make a payment, you can log in to the Resident Portal at RealManage.com or contact RealManage at the e-mail address or phone number on this page.
Resale Certificates are provided to title companies, mortgage lenders, and closing agents through our community manager’s “Closing Portal” at www.realmanage.com. Alternatively, the company working on the sale of your home may contact the RealManage “Conveyance Department” at 855-877-2472 or by e-mail at AccountsReceivable@CiraMail.com. Please note that these contacts are only for resale certificates and other inquiries related to the sale/transfer of homes.
If you are a homeowner and need to obtain your account status or statement, you can log in to the Resident Portal, also at www.realmanage.com, or contact RealManage at 1-866-473-2573 or by e-mail at ParkGlen@ciramail.com (e-mail is strongly recommended, as most e-mails go directly to our community’s assigned manager). Please note that these contacts are only for homeowner inquiries.
Management Company Change
The Park Glen Neighborhood Association Board of Directors has decided not to renew our management agreement with RealManage when it expires on May 31, 2018. After researching 20 management companies, getting proposals from six, and talking extensively with three, the Boad has selected Neighborhood Management, Inc. to take over our community management effective June 1.
If you have a balance due to the Association, please pay that as soon as possible (payment instructions are in the pink box on this page) or contact the Association Treasurer (PGNARussell@gmail.com) to make payment arrangements.
Starting May 25, homeowners should no longer send or initiate payments, property modification requests, or other communication to RealManage. Shortly before or after June 1, all Park Glen homeowners will receive a letter from the new management company with new contact information and payment addresses.
If you have PGNA set up as a payee in your bank's bill pay service, you may use that until May 25 to initiate payments. If you will not be making a payment to PGNA before then, we ask that you go ahead and delete that payee record on your bank's website to avoid the chance of using that payee in the future and having your payment go to the wrong management company.